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Washington Mutual

Rating:
78 complaints

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Washington Mutual, Inc. was founded in 1889 in order to save the economy of Seattle after the big fire that had nearly ruined the city. The largest US savings and loan association is headquartered in Seattle, Washington. Its main products are consumer banking and numerous financial services: retail banking, consumer, mortgage and business lending, credit card services, insurance services, . The revenue of Washington Mutual is about $15.962 bln. The company has more than 60,798 employees. The subsidiaries of Washington Mutual are Washington Mutual Financial Services, Washington Mutual Insurance Services, Washington Mutual Card Services. The tagline of the company is: "The WaMu way". Please try to contact Washington Mutual Customer Service directly prior to posting any complaints on this site.

Best Consumer Reports

Washington Mutual Complaints & Reviews

DateWashington Mutual ReviewsHits
07/02 Washington Mutual Telephone access to a teller/actual person 333
06/23 Washington Mutual APR complaint 796
06/16 wamu-espn annoying outsourcing 229
06/12 WAMU, another bank out for fees. 473
06/08 Very rude customer service reps. 356
05/25 Closed and kept monies in 2 savings accounts without notifying me 306
05/23 WAMU harrassed me 9 wks on home equity loan only to ask for more docs I have a great credit score. 164
05/23 Denied me funds that I had because it was on the same business day. It was an emergency and I needed 276
05/22 Washington Mutual is stealing!!!! 890
05/16 WaMU help line ahahahahah 546
05/16 WAMU Refuses to apply principle only payments to mtg. 324
05/15 no help in lowering interest rate 294
05/15 Wamu bad credit score 362
05/12 no communication 381
05/11 Washington Mutual are crooks. Beware 516
05/08 Washington Mutual guaranteed my deposit would go through and no fees would apply they charged me $33 884
05/07 wamu credit card lier says i am 160 days behind i am not. 725
05/07 Do Not Do Business With WaMu 721
05/02 One day late on your credit card payment 643
04/30 Washington Mutual Credit Card 2496
04/28 Lowered my credit limit 222
04/23 WAMU Holding Money Captive 223
04/08 WAMU - 405
04/07 WAMU does not waive fees 1159
03/26 WAMU doesn't Get It! 2026
03/24 Wamu stole a $100 from Me 436
03/17 Washington Mutual holding my money! 2994
03/09 Wamu mortage company loses escrow 185
03/07 Wamu simply "lost" over $1000 of my kids savings 806
03/04 WAMU STEALS YOUR MONEY!!! 1221
02/21 WAMU is Bull 608
02/21 Washington Mutual 565
02/09 Would not reverse overdraft fees 2322
01/16 Wamu's Online Banking Error 1282
12/30 Customer Service calls are answered in the Phillippines 744
12/15 DONT BANK AT WAMU! 811
11/22 Missing funds at Washington Mutual 451
09/19 LSM5-us-pay.com and WAMU double complaint 1096
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Banks
A bank is a type of financial institution that acts as a payment agent for customers, and borrows and lends money. In the United States banks are not allowed to own non-financial companies. Banks operate as payment agents since they conduct checking or current accounts for customers, paying cheques, and collecting cheques deposited the current accounts. Bank also enables customers to pay via other payment methods which include telegraphic transfer, EFTPOS, and ATM. Banks borrow money since they accept funds placed on current accounts, accept term deposits and issue debt securities.

Banks offer almost all types of payment services. The activities of a bank can be subdivided into retail banking, private banking, business banking, and investment banking. Banks offer more commercial services which include: issue of banknotes (promissory notes issued by a banker and payable to bearer on demand); issuing bank drafts and bank cheques; providing documentary and standby letters of credit, guarantees, performance bonds, securities underwriting commitments and other forms of off balance sheet exposures; safekeeping of documents and other items in safe deposit boxes; currency exchange; sale, distribution or brokerage, with or without advice, of insurance, unit trusts and similar financial products as a 'financial supermarket'.
Most banks are profit-making and private enterprises. However, some banks are government-run, or non-profits. Central banks, as a rule, are government owned.