Washington Mutual - no help in lowering interest rate

no help in lowering interest rate

May 15, 2008

Washington Mutual complaint by Mike212008

Washington Mutual has showed no help in trying to help me lower my interest rate on my house loan after my variable rate loan increased to 9.5%. It seems as though the company is more interested in foreclosures than helping the customer. Wamu is the worse company I have ever dealt with and I have dealt with alot of different mortgage companies in the past. I actually believe Wamu is more interested in wrecking someones credit and promotes foreclosures within there company. I have made countless phone calls to Wamu and probably spent well over 8 hours being transferred from one idiot to another at Wamu that knows nothing. They transfer you from one department to another and put you on hold for over 30 minutes at a time and usually just drop your call so you have to call back and go through the whole process again. Wamu is the worse company ever, please pass this information to everyone. Thanks.

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