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Would not reverse overdraft fees
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Feb 9, 2008 Washington Mutual complaint |
My son recently made a mistake in his check register, causing him to be overdrawn. Unaware, he continued to use his MC-debit card for the following five days, until he received notification of the first overdraft charge.
He stopped using his account that day, but the overdraft charges kept coming in, until they added up to 15 ($450.00 in charges).
I went with him to the bank to try to get the charges dropped, and to express my displeasure with their system.
Not only would the manager not speak with me directly, but they only waived four of the fifteen charges.
I am very unhappy with WaMu and am looking for another financial institution.
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1. Written by SomePeople, on 08-05-2008 22:35
Some of you people are just not using your head. Such as: "if you don't got money, don't fuken spend, its that simple. let your son learn from his mistake." If WAMU was set up correctly, the card should be declined upon there being no money in the account. Instead, they tap fee charges onto the account to make money. The advancements in technology should allow for improvements in life and not a degradation. I had 5 overdraft charges that occurred all in one day cumulating to about $170. WAMU refunded only one of these charges and left me stuck with the rest of the FEE charges. I think it's a big bank scam. If i have no money in one of my accounts, the card should just be declined! Instead, I have no money in the account and so WAMU makes it worse by adding in FEE charges to compound the problem. How does that make any sense? How is that being helpful to customers?
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2. Written by mutha, on 15-04-2008 20:57
if you don't got money, don't fuken spend, its that simple. let your son learn from his mistake.
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3. Written by Heidi, on 11-04-2008 19:43
same thing happened to me with wells fargo, but it was much more complicatedd than "oh it was a mistake" it was an unauthorised withdrawl on my account that made it go overdraft and i didnt know this till a few weeks after.. my over draft fee came out to $500.. and the bank would not reverse it because it was not their fault, but it wasnt mine either. yet they couldnt do anything about it
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4. Written by Idiot, on 23-03-2008 14:02
Look moron when you open an account at some banks they will give you overdraft limits which you would have seen if you actually look on your statement as well as in the account disclosures. However you know yourself that you didn't have the money if you would learn how to do simple math. Have a great day idiot
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5. Written by Emily, on 18-03-2008 14:12
Most banks would not waive any overdraft fees because it was his mistake - not their's.
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6. Written by Bill, on 14-03-2008 01:49
Same, no wonder wamu is going under
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7. Written by Annoyed, on 09-03-2008 17:28
ITS YOUR SONS FAULT. If he is adult enough to open the account he should be adult enough to CHECK HIS BALANCE. The fact that they even waived ANYTHING was nice of them in the first place.
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8. Written by Ryan, on 04-03-2008 20:36
Im dealing with the same *** right now, they are bastards.
wont nickel and dime you my ***.
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9. Written by charles, on 12-02-2008 22:42
kill them all
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