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Washington Mutal is a scam. I put a stop payment for all checks to my account because a company had got my checking account information.

They processed the check anyways and gave me 5 overdraft fee's and refused to refund them even though it was the telephone banker who processed the stop payment's fault for putting the information in incorrectly. They refuse to give me the information for the manager they just keep on saying that they will get call me. They have absolutely no customer service skills.

They don't even try to solve the problem at all.

Monetary Loss: $300.

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The same situation just happened to me, only I received TEN overdraft fees. Josh at the call center in New York can go to ***.

This decaying establishment has zero customer service skills. They will be gone in a year anyway.

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