Washington Mutual holds the mortgage on my home. On 5/2/08, I made a principle only payment of $500 and received a receipt.
My normal payment is automatically taken out of my account on the 15th of each month. Washington Mutual still has not applied my principal only payment - today is 5/16/08! I have contacted Washington Mutual 4 times about this and all I receive are promises that the principle only payment will be applied.
Not only is Washington Mutual refusing to apply my payment, they continue to charge interest on the full balance. Do not bank at WAMU for any reason.
Monetary Loss: $500.