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I live in Tarzana California and have been with Washington Mutual since 1998.For the past year they have nickel and dime me, even thought thier sales pitch is that they don't.

I have never been so angry at this bank. Twice in this year they have taken $10.00 from my savings for too much on-line banking and then because of a refinance question and they never tell you they are doing this until you check your account. I think this is horrible, they are getting as bad as Bank of America.

They should be held accountable.

Monetary Loss: $20.

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