I deposited 500 dollars CASH into my checking account on a Friday evening. Saturday I checked my bank account and was surprised to see that the funds we not avaiable, because ususally it is, and when its not, it just says "Pending" and will usually clear by Monday.
However, this time is says "Temporary Hold" As I needed to pay bills, I called WaMu and asked when the funds would be there. The man I spoke with on the phone, I could not get his name because his english was very bad told me the money would be there Monday. Monday comes and I check my bank account, there is still a hold on it. I called Wamu again and spoke with "Chon" who again did not speak good english.
He informed me that I was misinformed and it would not clear until tomorrow. I asked to speak to a supervisor and waited 10 min before speaking to a woman, who again could not answer why there was still a hold. She told me they could hold my money for 11 days. I asked her why her employee lied to me about it being there Monday.
She told me it wasn't a lie and that the funds would clear today... as in this evening. I told her that, that meant the funds would not be cleared until Tuesday and she told me "thats your opinion". I asked her to explain why that wasn't a lie and she kept repeating "that's your opinion." Finally, she says " well, when you deposit money, the ATM tells you how long it holds it for" I informed her that it does not and she says it prints out on your receipt.
Again I told her it does not and that it says "funds might not be avaiable right away". At that point she yelled at me that I was wrong and I was shaking so bad, I hung up on her. This evening, I checked my bank account and the funds have not cleared. I called back and the women on the phone told me it would clear by tomorrow 6am.
Lets see what happens...
all I know is I'm closing my account and will not do business with them liars again.