Washington Mutual - Would not reverse overdraft fees
My son recently made a mistake in his check register, causing him to be overdrawn. Unaware, he continued to use his MC-debit card for the following five days, until he received notification of the first overdraft charge.
He stopped using his account that day, but the overdraft charges kept coming in, until they added up to 15 ($450.00 in charges).
I went with him to the bank to try to get the charges dropped, and to express my displeasure with their system.
Not only would the manager not speak with me directly, but they only waived four of the fifteen charges.
I am very unhappy with WaMu and am looking for another financial institution.